Office Procedures

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Routine appointments

Please call our office in advance to schedule routine and followup appointments. Plan to arrive a few minutes early so that your appointment can start on time.

Neil-Singer_exam-room--patient_9209 low resUrgent Appointments

We are happy to schedule same-day appointments for urgent medical problems. Please call the office as soon as possible so your problem can be addressed before it becomes more serious. Early intervention is key to optimizing outcome from illness. What good is a doctor if he can't see you when you're sick?

Cancellations

If you need to cancel your appointment, please notify us as soon as possible.

On call 24/7

I am available to you whenever you need me. During business hours, please call the office. If the office is closed, please call my cell phone number which is listed on my business card. If I am unable to answer your call, please call the office phone number and you will be connected with my answering service. The answering service will be able to contact you with a physician who will be able to take care of your medical needs.

You may contact me by e-mail; (drsinger@nsmd.co) please realize that during the evenings and weekends my e-mail may not be monitored frequently.

Neil-Singer_exam-room_9225 low resEmergency calls

Always call 911 first for any true medical emergency-then call me.

Vacation calls

When I am on vacation, there will be another highly qualified practitioner available to see you. If needed, you can reach me on my cell phone. Simply call the office and we will take care of you.

Hospitalizations

Keeping you out of the hospital and the emergency room is a priority for me. However, if you need to be hospitalized or go to the emergency room, I would like to know as soon as possible so I can coordinate your care. Please contact me or have your family or the ER physician contact me right away, at the office during business hours or on my cell phone after hours.